Terms and Conditions

Terms and Conditions of use for rockuprockout.co.uk

INTRODUCTION

Welcome to the Rock Up Rock Out Terms and Conditions.  By accessing or using this Website you confirm that you are aged 18 years and over and that you agree to these terms and conditions as well as agreeing to use the Website in accordance with all applicable laws. If you do not agree to these terms and conditions please do not continue to use the Website. We’ll keep these terms and conditions up to date at www.rockuprockout.co.uk (“the Website”). We may at any time change these terms and conditions and all changes will be effective immediately.  We hope that you enjoy using our Website and if you have any questions relating to these Terms and Conditions or the Website itself then please contact us at enquiries@rockuprockout.co.uk.

Please note that when we say “we”, “us” and “our” in these terms and conditions we mean  Dreamcatcher Productions Limited trading as Rock Up Rock Out (“RURO”) (“RURO”) a registered business name in the United Kingdom with a registered address at: Rock Up Rock Out Entertainment The Big Peg 120 Vyse St Hockley Birmingham B18 6NF “you”/”your” means the user of the Website.

ACCESS AND USE OF THE WEBSITE

We hereby grant you a non-exclusive, revocable right to use the Website provided that you do not copy, modify, create a derivative work of, reverse engineer, disassemble or otherwise attempt to discover any source code, or breach these Terms and Conditions.

DATA PROTECTION

Please see our Privacy Policy to see how we deal with our Data.

LIMITATION OF LIABILITY

(a)    Whilst RURO endeavours to ensure that the Data on this Website and we will do our best to keep everything up to date, there may be occasions that Data is not completely accurate. In such circumstances, RURO shall not be held liable.

(b)    Any content, materials, information or software downloaded or otherwise obtained through the use of the Website is so obtained at your risk. RURO will do everything possible to make sure that your use of the Website is trouble free but sometimes issues may occur beyond the control of RURO.  If any issues occur, RURO will do everything possible to assist you in resolving these difficulties.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE. IN ADDITION, WE DO NOT MAKE ANY WARRANTY AS TO THE RESULTS TO BE OBTAINED FROM USE OF THE WEBSITE OR THE CONTENT. THE WEBSITE AND THE CONTENT ARE DISTRIBUTED ON AN “AS IS, AS AVAILABLE” BASIS. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY POTENTIAL DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

WE DO NOT MAKE ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE WEBSITE, ANY CONTENT OR ANY ORDERS OR WEBSITES SOLD THROUGH THE WEBSITE. YOU EXPRESSLY AGREE THAT YOU WILL ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE WEBSITE AND THE ACCURACY OR COMPLETENESS OF ITS CONTENT. WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WE RESERVE THE RIGHT TO TERMINATE THE WEBSITE AT ANY TIME WITHOUT NOTICE.

PRICE AND PAYMENT

You will be able to make payment for the Booking via the Website. Upon receipt of payment, we will send you a confirmation email confirming your Booking and the full cost of the Booking.

The price of any Bookings will be as quoted on the Website and may vary from time to time, except in cases of obvious error. Prices include VAT. Prices will vary between Event dates and other variables.  Prices are liable to change at any time, but changes will not affect orders placed where you have already checked-out and been presented with the Confirmation Screen (unless, due to a technical error, you have been overcharged for some reason).

Payment for all Bookings can be by credit or debit card at the point of ordering or in cash at the point of collection. We accept payment via PayPal, Visa Delta, Visa and MasterCard. We will charge your credit or debit card at the point of Booking for the deposit amount and on the due date of the balance.

Should you choose to pay by credit or debit card, once your order has been confirmed your credit or debit card will have been authorised and the amount marked for payment.

CANCELLATION

A Consumer, as defined within the scope of the Consumer Contracts Regulations shall be entitled to cancel their Booking within fourteen (14) days of the date of making their booking via the Website. Any applicable refunds will be processed within fourteen (14) days of the receipt of your cancellation notice.

INDEMNITY

You agree to defend, indemnify and hold RURO and (as applicable) its officers, directors, employees, agents, subsidiaries, affiliates, suppliers and any of our third party information service providers or other representatives harmless against any and all claims demands, losses, expenses, damages and costs, including legal costs, however arising resulting from any violation or breach by you of these Terms and Conditions or any claims made by or liabilities to any third party resulting from any activities conducted under your account, your use or misuse of this Website, including but not limited to posting content on this Website, entering into transactions with other Website users, contacting others as a result of their postings on this Website, infringing any third party’s intellectual property or other rights, or otherwise arising out of your breach of these Terms and Conditions.

INTELLECTUAL PROPERTY RIGHTS

The contents of this Website, such as articles, other text, trademarks, service names, business and trading names, logos, graphics, images, software and other material, are protected by copyright, trade mark and other intellectual property rights. If you wish to redistribute any content on this Website then you must obtain the prior written consent of RURO.

APPLICABLE LAW

These terms and conditions shall be governed by and construed in accordance with the laws of England.  You and RURO consent to the exclusive jurisdiction to the courts in London to settle any disputes in connection or arising out of the use of the Website.

ASSIGNMENT

You may not assign your rights or obligations under these terms and conditions to any third party.

WAIVER

The failure of RURO to enforce any strict provision of any of these terms and conditions will not constitute a waiver of its right to subsequently enforce such a provision or any other term or conditions.

THIRD PARTY CONTENT

The Website may provide links to other Websites and access to content, Bookings and services from third parties.  RURO is not responsible for the availability of, or content provided on, such third party Websites.  You should refer to the policies posted by other Websites regarding privacy and other topics before you use them.  You acknowledge and agree that RURO is not responsible for third party content accessible from the Website and that you bear all risks associated with such content.

SEVERABILITY

If any of the provisions of these terms and conditions is found by a court or other competent authority to be void or unenforceable such provision shall be deemed to be deleted from the terms and conditions and the remaining provisions of the terms and conditions shall remain in full force and effect.

ENTIRE AGREEMENT

These terms and conditions constitute the entire agreement between you and RURO in relation to your use of the Website and supersede all previous agreements (if any) in respect of your use of the Website.

SUSPENSION/TERMINATION

RURO may at any time, without notice to you, suspend or terminate your access to this Website or any service forming part of this Website, wholly or partially for any reason, including without limitation, where you are in breach of these Terms and Conditions. RURO is not liable to you or any third party for any suspension or termination of access to this Website.

FORCE MAJEURE

If either You or RURO is affected by force majeure it must forthwith notify the other of the nature and extent thereof.  Neither You nor RURO will be deemed to be in breach of these terms and conditions or otherwise be liable to the other by reason of any delay and performance or non performance of any of its obligations to the extent that the delay or non performance is due to any force majeure of which it has notified the other party and the time for performance of that obligation will be extended accordingly.  If the force majeure in question prevails for a continuous period in excess of thirty days then you and RURO will enter into bona fide discussions with a view to alleviating its effects or to agree to such alternative arrangements as may be fair and reasonable.  If RURO and You cannot come to a resolution of the force majeure within three months the innocent party shall be entitled to terminate the provision of services under these terms and conditions on seven days written notice to the other.

NOTICES

Any notice or other communication given or made under these terms and conditions shall be in writing and may be delivered to the relevant party by email or direct message through the Website account. The relevant email for notices for RURO is enquiries@rockuprockout.co.uk.

DISPUTES

If a dispute arises in relation to any aspect of this Agreement each party shall at first consult and discuss in good faith in an attempt to resolve the dispute. In the event that any dispute cannot be resolved then the parties shall, within that period, on the written request of either party enter into an alternative Dispute Resolution Procedure with the assistance of a mediator agreed by the parties or, in default of such agreement, within seven days of receipt of such request, appointed, at the request of either party, by the Centre for Effective Dispute Resolution at its London offices. Recourse to this Dispute Resolution Procedure shall be binding on the parties as to submission to the mediation but not as to its outcome. Accordingly all negotiations connected with the dispute shall be conducted in strict confidence and without prejudice to the rights of the parties in any future legal proceedings.